When You Succeed, We Succeed!

CLIENT SUCCESS TEAM

When you work with zNewsroom, you’re not just buying a mobile solution. You’re partnering with a company that is committed to your success. Our comprehensive services include access to our Client Success Team to ensure that your move into mobile is smooth and your solution launches on time.

Dedicated Project Manager

At zNewsroom you’re a name, not a number. Each client is assigned a dedicated project manager that serves as the primary contact to help build, test, implement and deploy all facets of your mobile solution.

  • Single point of contact simplifies the development process
  • Desktop screen sharing so each meeting is backed up by visuals
  • Teleconferencing, file sharing & remote assistance available as needed

Step-by-Step Development Process

Upon signing your contract, your zNewsroom project manager will contact you to schedule a kick-off meeting to explain the step-by-step development process and get started on developing your new mobile solution.

  • Project timeline & milestones ensure that you launch on schedule
  • Incremental check-in meetings keep project development on track
  • Test builds enable you to see & revise your apps prior to submission to the app stores

Hands-on Training & Resources

Customized service extends to offering each client one-on-one training so they can navigate the CMS with ease for entering and editing content.

  • Live training to ensure that you understand the software
  • Graphic design templates to help develop your project more quickly
  • On-demand videos available for a refresher anytime

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App Updates & Maintenance

Your apps and website will be updated and maintained for the full term of your agreement, ensuring that your solutions are always running optimally.

  • iOS and Android OS updates as needed
  • All software is rigorously tested prior to roll-out
  • Custom enhancements & programming options available for an additional fee

Annual App Review & Refresh

Trends change over time and so should your app. In addition to periodic operating system updates, all clients receive a yearly in-depth app review and refresh.

  • Full app analysis and consultation
  • Updated graphics & new feature implementation
  • Completely refreshed app from the ground up

We're thrilled with our app! I cannot tell you how much fun it was to work with [the customer success team]... very positive and supportive, with great follow-through.

Kathy S.
Editor & Publisher The News Star, A USA Today Company

Bar-Z helped us design a professional app that will help our visitors navigate the best things offered in our wonderful hill country town.

Ken C.
Fredericksburg Standard-Radio Post, TX

Bar-Z brought a lot of experience and professionalism to the table to help build and launch our app.

Rob F.
Cayuga Media Company (Lee Enterprises)